UPDATED MARCH 24, 11:55 AM (PST) This issue is now fully resolved. Thank you for your patience! NEW ISSUE We are currently resolving an issue with Archived SERPs. The March 22, 2016 Archived SERPs will be delayed and you may receive empty reports from manual or scheduled Bulk SERP and Bulk AdWords exports. This issue […]
[RESOLVED] Artificial dip in rankings on July 21
UPDATED JULY 27 This issue is now fully resolved. Thank you for your patience! You may have noticed a dip in ranking keywords in STAT on July 21. Google made some changes to the SERP landscape overnight. They appear to have updated some of the CSS classes within the HTML which threw our parsing […]
[RESOLVED] Archived SERPs and Top Competitors temporarily offline
UPDATED JUNE 9, 20:30 (PST) This issue is now fully resolved. Thank you for your patience! NEW ISSUE We are currently resolving an issue within our database system that powers our Archived SERPs and our Top Competitors data. We expect to have this resolved by end of day PST today (June 9th, 2015). We will […]
[RESOLVED] Delays in collecting rankings
UPDATED FEB 24, 19:00 (PST) We have now fully resolved this issue. All of your ranking data and graphs should now appear complete and accurate. If you encounter any issues, please contact us at support@getSTAT.com. We appreciate your patience as we worked through this issue. If you have any questions, don’t hesitate to reach out […]
[RESOLVED] Changes in Yahoo SERP impacting rankings
UPDATED FEB 21, 22:00 (PST) This issue has now been resolved. NEW ISSUE Yahoo/Bing recently made some changes to their SERP which required us to update some of our detection logic for ranking your keywords. We’ve already deployed a fix, and your rankings are again being collected. For the next 48 hours or so, you […]