Our team was able to pinpoint the error that led to the unexpected increase in Share of Voice on March 4th. We were able to successfully re-run our after-crawl process and now SoV is back on track! As always, if you have any questions or concerns at all, please send them to support@getstat.com! Cheers, Your […]
[RESOLVED] Exporting SoV Data from the Competitive Landscape Tab
Good News! We have addressed the issue that was causing some sites to timeout when attempting to export Share of Voice data. If you experience further issues with exporting SoV, or have any questions about this at all, please contact us at support@getstat.com! Cheers, Your Moz Team [UPDATE] January 10, 2020 We’re still working diligently […]
[RESOLVED] Rankings delayed for December 2, 2016
UPDATE: Friday, December 2, 2016, 2:00am UTC We’re happy to announce this issue has now been resolved. All ranking data should be appearing as normal. Thank you for your patience. Derek and the STAT team We are currently resolving an issue with ranking data from December 2, 2016. The ranking data has be delayed. We […]
[RESOLVED] Temporary interruption to automated emails
Updated August 9, 5:30 pm (PST) We’re happy to announce this issue has been resolved. All emails, notifications, and reports should now be flowing smoothly. If, by chance, you didn’t receive a report or email that you were waiting for, please contact support@getSTAT.com and we’ll track it down. Thank you for your patience! On Sunday […]
[RESOLVED] Aug 1 ranking data & share of voice delayed
UPDATED: Aug 4, 2016 at 9:30 am (PST) We’re happy to announce this issue has now been resolved. All ranking and share of voice data should be appearing in STAT for those clients affected. Thank you for your patience! The issue of delayed ranks has now been resolved. All of your ranking data for August […]