All ranking and share of voice data are both back on track this morning! Our team is working around the clock to ensure this doesn’t happen again.
If you have any questions or concerns about this at all, you can always reach out to support@getstat.com
Cheers,
Your Moz Team
[UPDATE] June 27, 2019
The good news is that most ranking data should be available within the next hour or so. We’re currently working on share of voice and SERP feature data and expect it to be ready in the next handful of hours. We’ll have another update first thing tomorrow.
Again, if you have any questions about this please reach out to support@getstat.com
Cheers,
Your Moz Team
[UPDATE] June 27, 2019
Things are taking a bit longer than we had predicted. This means that both ranking and share of voice data for June 26, 2019, are still delayed.
Hang tight, we’ll have another update on this soon. As always, if you have any questions or concerns please drop us a line at support@getstat.com
Cheers,
Your Moz Team
[NOTICE] June 26, 2019
We’ve identified an issue with our collections process that will cause both ranking and share of voice data delays for June 26, 2019. The root cause has already been remediated and we’re working away to ensure this doesn’t recur. We don’t anticipate this will have any impact on data for June 27.
We’ll have another update tomorrow at 8 am Pacific Time. We expect to be back on track shortly after that.
If you have any questions or concerns about this, please contact support@getstat.com
Cheers,
Your Moz Team