[Issue Resolved] SoV and Ranking Data Delay – April 17th-18th

We can confirm that all SoV and SERP Features data for April 17th and 18th has been added to the limited number of sites that were still without it.

We’re sorry for any inconvenience caused while you were waiting to get data for these dates.

If you have any questions or concerns, please don’t hesitate to reach out to support@getstat.com!

Cheers,
Your Moz Team


We have now added all the ranking data for the affected dates. The team is working on getting SoV and SERP Feature data for the 17th and 18th filled.

Once these processes have been completed, the SoV and SERP Features chart will be populated for those dates.

We appreciate your continued patience while we work toward a resolution. If you have any questions or concerns, please don’t hesitate to reach out to support@getstat.com!

Cheers,
Your Moz Team


We have now added the majority of data for April 18th and we are still working on adding any remaining delayed data for April 17th ASAP to the affected sites.

Once these processes have been completed, all delayed SoV and Rankings data will be made available.

We appreciate your continued patience while we work towards a resolution. If you have any questions or concerns, please don’t hesitate to reach out to support@getstat.com!

Cheers,
Your Moz Team


We are continuing work to add delayed SoV and Ranking data for affected sites ASAP.

The delayed data is currently expected to be delivered tomorrow morning, April 19 PST, and we’ll be posting any updates here in the meantime.

Thank you for your patience while we work hard to resolve this issue. If you have any questions or concerns, please don’t hesitate to reach out to support@getstat.com!

Cheers,
Your Moz Team


On April 18, we ran into an issue causing Share of Voice, and Ranking data across certain STAT applications to run behind schedule.

For those impacted, you may notice that certain views in STAT are missing data at the moment.

Data will be available later today for the affected sites.

We’re sorry for any inconvenience this is causing and thank you for your patience as we work hard to get this resolved as soon as possible. We’ll make sure to post regular updates here in the meantime.

If you have any questions or concerns, please don’t hesitate to reach out to support@getstat.com!

Cheers,
Your Moz Team