We’re pleased to let you know that all delayed data has now been added to the affected sites. We have also identified and corrected the root cause of the problem.
Thanks for your continued patience as we worked hard to resolve this issue.
If you have any questions or concerns, please don’t hesitate to reach out to support@getstat.com!
Cheers,
Your Moz Team
We have now added the majority of delayed ranking data to sites that have been without it.
Any delayed data that has not yet been updated will be delivered shortly.
If you have any questions or concerns, please don’t hesitate to reach out to support@getstat.com!
Cheers,
Your Moz Team
We’re happy to confirm that a fix has now been deployed to prevent further ranking delays for impacted accounts.
All delayed keyword data will be added by EOD today, PST and we’re aiming to add all delayed dashboard data by EOD Monday, PST.
If you have any questions or concerns, please don’t hesitate to reach out to support@getstat.com!
Cheers,
Your Moz Team
We are continuing work to resolve the issue which has been resulting in ranking data delays in certain accounts. We expect to have all delayed ranking data fixed by EOD tomorrow, PST.
Thank you for your patience while we work on the issue and we’re sorry for any inconvenience this has caused.
If you have any questions or concerns, please don’t hesitate to reach out to support@getstat.com!
Cheers,
Your Moz Team
We are still working to resolve the issue which resulted in ranking data delays in certain accounts. These delays are currently affecting data for January 2nd, 4th and 7th.
We’re very sorry for any inconvenience this might be causing.
Our team is aiming to implement a fix ASAP and, once the issue has been resolved, all of the missing data will be delivered.
If you have any questions or concerns, please don’t hesitate to reach out to support@getstat.com!
Cheers,
Your Moz Team
We are continuing to work on delivering delayed data for January 2nd for any accounts without it. In the meantime, there has also been a delay in delivering data for January 4th for the same accounts.
All data, for both January 2nd and 4th, will be available once the underlying issue has been resolved.
Thanks for your patience as we work on this. We’re aiming to get this issue resolved ASAP. If you have any questions or concerns, please don’t hesitate to reach out to support@getstat.com!
Cheers,
Your Moz Team
On January 2nd, we ran into an issue causing Ranking data across a limited number of STAT accounts to run behind schedule.
For those impacted, you may notice that certain views in STAT are missing data at the moment. We’re aiming to deliver the delayed data ASAP.
We apologize for any inconvenience this may be causing. If you have any questions or concerns, please don’t hesitate to reach out to support@getstat.com!
Cheers,
Your Moz Team