RESOLVED: June 20th & 21st Ranking Data Delay

We’re thrilled to report that all of your ranking data is now be available in STAT!

Thanks a ton for your patience while we worked tirelessly on getting caught up due to this delay. If you have any remaining questions or concerns at all, please don’t hesitate to drop us a line at support@getstat.com!

Cheers,
Your Moz Team


UPDATE: June 22, 2021

You may have noticed that 2021-06-21 ranking data has appeared in STAT.  A small portion of keywords are lagging behind and just finishing up. Don’t be alarmed if you notice that rankings are showing N/A —we’re just wrapping up our After Crawl process necessary to finish generating these values into the UI.

Sorry for this delay! This data will be available and everything will back on track by 5 PM PST. Please don’t hesitate to reach out to support@getstat.com if you have any questions!

Cheers,
Your Moz Team


UPDATE: June 22, 2021

We’re happy to report that all missing data up to 2021-06-20 is now available. Our Data Collections Team is currently working on getting all outstanding 2021-06-21 data into STAT and expects it to be available by 12 PM PST today. We’ll make sure to post another update around this time to confirm this.

Please don’t hesitate to reach out to support@getstat.com if you have any concerns at all!

Cheers,
Your Moz Team


UPDATE: June 21, 2021

All missing 2021-06-20 ranking data is now available in STAT. Engineering is now working on completing the After Crawl in order to get you your outstanding SoV & SERP data —this should wrap up in the next few hours.

We can’t thank you enough for your patience while we’ve been working through these delays. Please drop us a line at support@getstat.com if you have any further questions or concerns at all.

Cheers,
Your Moz Team


UPDATE: June 21, 2021

Engineering is currently working on getting this missing ranking data to you as soon as possible. As it currently stands, we expect this data to become available within the next couple of hours.

Again, we’re truly sorry for this unexpected start to the week. Please feel free to reach out to the Support Team at support@getstat.com —they’re always happy to address any of your questions or concerns.

Cheers,
Your Moz Team


NEW ISSUE: June 21, 2021

We’re really sorry to report that we’re experiencing a delay in delivering your June 20th ranking data. We’re currently working as quickly as we can to get this data into STAT ASAP. We’ll post another update on this shortly so please hang tight!

Our Support Team is always happy to help address any questions or concerns you may have so please feel free to reach out to support@getstat.com.

Cheers,
Your Moz Team