We’ve officially resolved this! Thanks a ton for your patience while worked tirelessly on retrieving this archived SERP data.
As always, if you have any questions or concerns, please fire them off to support@getstat.com!
Cheers,
Your Moz Team
UPDATE: July 19, 2021
We’re still working on getting these reports back up and running—we’ll provide another progress update in the next couple of days.
We appreciate your ongoing patience. If you have any questions or concerns at all, please drop us a line at support@getstat.com!
Cheers,
Your Moz Team
UPDATE: July 16, 2021
We are very excited to report that the functionality of the Archived SERPs tab is fully restored and data is now available, which means that retrieval of historical SERPs via the /SERPs/show endpoint is also working again!
We are also rapidly progressing on a fix for all affected reports and will provide another update once we have more to share.
As always, if you have any questions, please don’t hesitate to reach out to support@getstat.com.
Cheers,
Your Moz Team
UPDATE: July 15, 2021
The restoration for impacted archived SERPs is underway! You should start to see this missing data appear back in-app tomorrow.
We are prioritizing the restoration of the most recent 2 months of data —which should be fully complete by early next week. We’ll make sure to continuously post progress updates on this page until this is fully resolved.
Please don’t hesitate to reach out to support@getstat.com if you have any questions or concerns!
Cheers,
Your Moz Team
UPDATE: July 15, 2021
We’re in the process of restoring all of the impacted archived SERPs. The list of in-app reports impacted by this issue includes:
- Top 20 comparison (Google)
- Local pack (Google)
- People also ask (Google)
- Related searches (Google)
These reports will still run—even when the dates are set to July 2nd and dates prior—however, the report will not display any data for the affected dates.
It’s currently all hands on deck as we work on resolving this issue. We’ll share another update by the end of the day today. If you have any questions or concerns please don’t hesitate to reach out to support@getstat.com!
Your Moz Team
NEW ISSUE: July 14, 2021
We’re really sorry to report that we are experiencing a problem with retrieving archived SERPs prior to July 3rd. Our Engineering team is currently working as quickly as we can to this remedied. We’ll post another update on this shortly so please hang tight!
Our Support Team is always happy to help address any questions or concerns you may have so please feel free to reach out to support@getstat.com.
Cheers,
Your Moz Team