UPDATED FEB 24, 19:00 (PST) We have now fully resolved this issue. All of your ranking data and graphs should now appear complete and accurate. If you encounter any issues, please contact us at support@getSTAT.com. We appreciate your patience as we worked through this issue. If you have any questions, don’t hesitate to reach out […]
[RESOLVED] Changes in Yahoo SERP impacting rankings
UPDATED FEB 21, 22:00 (PST) This issue has now been resolved. NEW ISSUE Yahoo/Bing recently made some changes to their SERP which required us to update some of our detection logic for ranking your keywords. We’ve already deployed a fix, and your rankings are again being collected. For the next 48 hours or so, you […]
[RESOLVED] Temporary slow-down in app performance
UPDATED JUL 28 10:00 (PST) This issue has now been resolved. The STAT team finished off the maintenance work over the weekend and the application is running as normal. If you notice any further lagging issues in STAT, please write us a note at support@getSTAT.com. NEW ISSUE You may notice STAT running a little slow, […]
[RESOLVED] Server outage affecting rankings
UPDATED JUN 23, 10:00 (PST): This issue has now been resolved. The STAT team has re-ranked all of the missing keyword data from the 20th, and they have rebuilt all of your trend graphs. If you continue to see any issues in your trend graphs, write us a note at support@getSTAT.com. NEW ISSUE On June […]
[NOTICE] Heartbleed Bug will not affect your STAT accounts
You’ve probably already heard the news about the recently-discovered, internet-wide Heartbleed Bug. We want to assure you that STAT has already taken every step to confirm that none of our client’s information was compromised and that there are no vulnerabilities in our system. The Heartbleed Bug is a serious vulnerability in the popular OpenSSL cryptographic software […]