UPDATED Oct 2nd This issue is now fully resolved. Thank you for your patience! We experienced an issue calculating Google base rank where it will be displayed as blank for September 30. You will see your Google base rank return back to normal by the end of day tomorrow. We apologize for any inconvenience this may have […]
[RESOLVED] Artificial dip in rankings on July 21
UPDATED JULY 27 This issue is now fully resolved. Thank you for your patience! You may have noticed a dip in ranking keywords in STAT on July 21. Google made some changes to the SERP landscape overnight. They appear to have updated some of the CSS classes within the HTML which threw our parsing […]
[NOTICE] Incomplete keyword crawl on app.getstat.com on July 17
All clients on app.getstat.com should be aware that STAT experienced an incomplete crawl on Friday, July 17. This issue is due to a major server upgrade the team is implementing over the weekend. We attempted to seamlessly upgrade without any hiccups but the added strain on the server has affected the crawl today. However, there is no need for […]
[RESOLVED] Archived SERPs and Top Competitors temporarily offline
UPDATED JUNE 9, 20:30 (PST) This issue is now fully resolved. Thank you for your patience! NEW ISSUE We are currently resolving an issue within our database system that powers our Archived SERPs and our Top Competitors data. We expect to have this resolved by end of day PST today (June 9th, 2015). We will […]
[NOTICE] Incomplete keyword crawl on May 8
Due to issues beyond our control within our network, we were unable to complete the daily crawl on Friday, May 8. In a confluence of bad luck, we had several separate networks go offline today. As a result, we were not able to crawl keywords for a significant portion of the day. We keep numerous […]