We’ve resolved this issue and affected clients should now see their October 20 data. Thank you for your patience, Derek and the STAT team [NEW ISSUE] October 19, 2017 An unexpected snag in our crawl has prevented October 19 data from collecting fully for some clients. If you have been affected by this issue, you […]
[RESOLVED] AMP (organic) results temporarily affected
We’re pleased to say that our AMP (organic) result tracking is now right as rain. Cheers, Derek [NEW ISSUE] October 18, 2017 We encountered a minor change in how Google presents AMP (organic) results on the SERP and, as a result, you may see fewer of them than normal in your October 17 data. We’ve […]
[RESOLVED] Inflated data view metrics in SERP Features tab
We’re happy to report that our backfill for October 12–16 has completed ahead of schedule. The SERP Features tab should now show correct metrics for affected data views. Please email clientsuccess@getSTAT.com if you have any questions. Cheers, Derek and the STAT team [NEW ISSUE] October 17, 2017 We spotted a small bug in our SERP Features […]
[RESOLVED] Share of voice data is slightly delayed
We’re pleased to report that we’ve sorted our September 7 blip. All share of voice metrics should be appearing as usual. If you have any lingering questions or concerns, reach out to us at support@getSTAT.com. Cheers, Derek and the STAT team [UPDATED] September 9, 2017 You should now see your September 7 share of voice […]
[RESOLVED] Share of voice data temporarily delayed
We’re pleased to report that any share of voice data missing in STAT from August 11–13 has been populated. Thank you for your patience! Derek and the STAT team [NEW ISSUE] August 14, 2017 As we work to fix an August 11 issue with our share of voice data, you may see gaps in the […]