We’re pleased as punch to report that this issue has been resolved and that everything is running on time. If you have any lingering questions or concerns, reach out to us at support@getSTAT.com.
Thank you for your patience.
Cheers,
The STAT team
[UPDATED] May 2, 2018
We’ve zeroed-in on the root cause of our delay and have gotten your wait down to five hours. Many thanks for being so patient as we work through this issue.
Cheers,
The STAT team
[NEW ISSUE] April 26, 2018
A slight hang-up in yesterday’s crawl means that your April 26 data will be turning up roughly 12 hours behind schedule (with share of voice metrics lagging a little behind that). API calls and daily reports trying to access April 26 data will have issues until it gets populated in STAT.
We currently have all hands on deck looking into the situation and we will keep you updated on whether this delay is expected to persist. If you have any questions, don’t hesitate to reach out to us at support@getSTAT.com — we’re happy to chat.
Cheers,
The STAT team