We’ve appreciated your ongoing patience—this issue is now resolved!
Please free to reach out to support@getstat.com if you have any remaining questions or concerns at all!
Cheers,
Your Moz Team
[UPDATE] Some ranking data incorrect for 2021-03-02
We’re happy to report that the correct ranking data for 2021-03-02 is now available in STAT.
We’re currently running a bit behind with providing 2021-03-04 data. We expect this data to be available by tomorrow morning. We look forward to providing an update on this first thing tomorrow.
Thanks for your ongoing patience. As always, free to reach out to support@getstat.com if you have any questions or concerns.
Cheers,
Your Moz Team
[UPDATE] Some ranking data incorrect for 2021-03-02
The good news is the team has found a solution to unravel the issue with ranking data for 2021-03-02. Unfortunately, it’s going to take until tomorrow PST (2021-03-04) end of day to fix this.
We’re not expecting any delays going forward with data. Apologies for the disruption here and if you have any questions, please don’t hesitate to reach out to us at support@getstat.com.
Cheers,
Your Moz Team
[NEW ISSUE] Some ranking data incorrect for 2021-03-02
It looks like some wires have gotten crossed in our data collections process for 2021-03-02. The team is aware of the issue and working to determine a root cause and remediate the problem which will affect data in STAT, reports and bulk jobs (scheduled and ad-hoc). We don’t anticipate this will cause data delays going forward but we want to ensure that the data for this date is correct.
We’ll be posting regular updates here, but if you have any specific questions about this or are wondering if something you’re seeing in STAT is related, please don’t hesitate to reach out to support@getstat.com.
Cheers,
Your Moz Team